Once you and the counsellor of your choice decide to work together, you will be sent a Contract or Agreement. The aim of the Contract is for you and your counsellor to agree the basis of your work together. The Contract may need to be revised at times, but this would be discussed with you.

Each counsellor has his or her own way of working. With your counsellor, you may agree things such as: how many emails you wish to send and receive, how to contact each other in case technology breaks down, the fee and how it is to be paid, how counselling will be reviewed and ended. The counsellor will also give you an idea of their response time.

The Contract and Ethical Statement are things we must do as professional counsellors. We hope this formal part of the counselling will not put you off, and will be happy to discuss this with you further. All email messages sent to the counsellors are kept in dedicated files as securely as possible.

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